Josh Kuei PM / BA
Operations-driven PM / BA. I turn channel operations and stakeholder coordination experience into digital projects that are traceable, communicable, and deliverable.
Positioning
- 9+ years across customer communication, channel operations, and cross-functional coordination
- Led an owned brand into 7-Eleven nationwide distribution in Taiwan
- PMP and PSM I certified, able to translate messy needs into PM artifacts
- Use AI tools to decompose work, review output, and move product prototypes forward
Three PM case studies with decision detail
Each case is written to show how I framed the problem, set scope, coordinated resources, and made tradeoffs under uncertainty.
Capabilities I want recruiters to see quickly
Requirement clarification and specification
Translate field problems, customer language, and operational flows into PRDs, process maps, acceptance criteria, and non-goals.
Cross-functional and external coordination
Manage timelines and ownership across channels, logistics, customers, engineering, and external partners.
Operational and cost judgment
Use unit economics, supply-chain constraints, user behavior, and business viability to shape product scope.
PM artifacts
Hands-on experience with WBS, Gantt, ADR, Risk Register, Non-Goals, tests, and iteration records.
AI-assisted collaboration
Use AI tools as collaboration roles: decompose tasks, write specs, control quality, hand off work, and review output.
Facilitation and translation
Former government entrepreneurship-course instructor; able to turn policy, technology, or process into understandable training material.
Instructor experience: turning policy into action plans
Public teaching record
For non-technical and early-stage founders, I translated policy, startup preparation, risk assessment, and resource planning into executable course content.
Topics included startup preparation, opportunity selection, industry trends, risk assessment, fit assessment, government resources, and loan programs.
My operating principle
The hard part is not knowing what to do. It is knowing when to stop. Vegan Savage, Insurance Bot, and TOEIC Snack all show the same discipline: deliberately choosing what not to do so a project can be delivered with precision.
Roles I can cover: Digital Project PM, Business Analyst, Product Operations, System Implementation PM, AI Application PM.